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SHIPPING & RETURNS
Shipping Policy
Custom orders will be processed within 4 to 6 weeks, unless otherwise informed, following the confirmed deposit payment. Tracking details will be sent to the email address provided when ordering. Please allow 24 hours for tracking information to populate in the carrier's system.
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Return & Exchange Policy
Because each order is designed specifically for you, there are no returns, exchanges, or refunds on custom items or gowns. If there is an issue with a garment that has been shipped, the client has 48 hours to contact us via email so the incident will be documented for the client and myself. Arrangements for alterations can be made, if necessary.
*Boutique (ready-to-ship) items are exchange only. Contact via email within 48 hours to address returns.
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